pick up and drop

COVID 19: Samsung launched Pick-up & Drop facility for Smartphones, Tablets post-repair to ensure customer’s safety amid pandemic

2 months ago

On Monday, April 19, Samsung India to ensure customer safety in the pandemic situation, launched contactless service offerings in the country with a new pick-up and drop service for mobile devices. The company has started delivering mobile devices to the home post-repair so that consumers do not have to step out of the safety and comfort of their homes to get their devices serviced.

The Samsung’ new pick-n-drop facility has been started in 46 cities– Delhi, Gurgaon, Mumbai, Kolkata, Chennai, Pune, Bangalore, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Dehradun, Guwahati, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolhapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur, Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, Vijayawada, and Vishakapatnam – for non-containment zones falling within municipal limits and with adherence to curfew rules.

The pick-up & drop service of Samsung India is available for Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note, and Galaxy Fold series smartphones as well as tablets. Customers having the above series smartphones can register for the service. The pick-up and drop and drop the only service for mobile device repair can be availed at a nominal convenience fee of INR 199 & INR 99, respectively.

Seema Jain

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